City Bylaw Enforcement
Bylaws help keep our neighbourhood clean and safe,
if you see an ongoing infringement
REPORT IT…
To help keep Toronto clean, residents and businesses should use the City’s public kiosks and message centres for posters, paper signs and remove graffiti vandalism within 72 hours.
Bylaw Pages
WEB: Graffiti and Postering
PDF: Property Standards Bylaw
Graffiti Bylaw
Signs Bylaw
The Idling Control Bylaw limits idling to no more than one minute in a 60-minute period. Vehicle emissions are a contributing factor in climate change. By reducing unnecessary idling to just one minute, we are helping to improve the quality of the air in Toronto.
Bylaw Pages
WEB: Idling of Vehicles
PDF: Idling Control Bylaw
Also known as illegal dumping, it refers to leaving residential garbage on public (city boulevard, parks etc) or private property without the owner’s consent.
Bylaw Pages
WEB: Litter and Garbage
PDF: Littering and Dumping Bylaw
A landlord is responsible for providing heat to a minimum air temperature of 21 degrees Celsius from September 15 to June 1.
Bylaw Pages
WEB: Low or No Heat/Vital Services
PDF: Heat Bylaw
Vital Services Bylaw
Noise is prohibited at any time where it is likely to disturb others. Exemptions to noise requirements may be obtained for construction activities and special events.
Bylaw Pages
WEB: Noise
PDF: Noise Bylaw
Parks are shared spaces and everyone needs to be responsible and respectful of each other. The Parks Bylaw regulates the types of activities that are allowed in Toronto parks.
Bylaw Pages
WEB: Parks
PDF: Parks Bylaw
Property standards include regulations for public and private property regarding fencing, long grass and weeds, zoning, multi-residential apartment buildings, and rooming houses.
Bylaw Pages
WEB: Property Standards
PDF: Property Standards Bylaw
The RentSafeTO: Apartment Building Standards Program applies to all residential rental apartment buildings that are three or more storeys tall and have 10 or more apartment units.
Bylaw Pages
WEB: RentSafeTO Apartment Building Standards Program
PDF: Apartment Building Bylaw
The City provides mechanical sidewalk snow clearing in most parts of Toronto but we are unable to provide this service in the downtown core. If you live in the downtown core where sidewalks cannot be plowed, residents and business owners are responsible for clearing the ice and snow from sidewalks adjacent to their properties within 12 hours of a snowfall.
Bylaw Pages
WEB: Snow and ice removal
PDF: Snow and ice removal Bylaw
There are a number of bylaws related to solid waste, including the collection of garbage, collection fees and more.
Bylaw Pages
WEB: Solid Waste
PDF: Solid Waste Fees Bylaw
Packaging Bylaw
Littering & Dumping Bylaw
Residential Garbage Collection Bylaw
Commercial Garbage Collection Bylaw
Waste Transfer Station Bylaw
List of Prohibited Waste Bylaw
The Street Use Bylaw has a uniform set of regulations dealing with activities that occur in the public road allowance.
Bylaw Pages
WEB: Streets and Sidewalks
PDF: Streets Use Bylaw
Toronto Public Health enforces the Smoke Free Ontario Act (SFOA) to help reduce youth access to tobacco and protect the public from second-hand smoke.
Bylaw Pages
WEB: Tobacco Enforcement
The Water Supply Bylaw defines the roles and responsibilities of both property owners and the City in order to protect the integrity of the water supply system.
Bylaw Pages
WEB: Water Supply
PDF: Water Supply Bylaw
URGENT CONTACTS:
ONLINE, eMAIL and TELEPHONE
Click on one of the “Title” tabs below representing the type of issue you need to report.
(not life threatening)
Contact 311
Bylaw Infringement • Garbage • Violent Behaviour • Park Encampments
Contact 311 Toronto online or by phone to report issues in your neighbourhood, a greenspace, public square or City park…
WEB: Toronto.ca/311
TEL: 311
TTY: 416-338-0889
Email: 311@toronto.ca or 311escalations@toronto.ca
@CityofToronto @TOPublicHealth @311Toronto
(not life threatening)
Theft • Fraud • Property Damage • Trespassing • Driving Complaint • Vehicle Damage
Report Online
Citizen Online Report Entry (CORE)
TorontoPolice.on.ca/core or click HERE to fill out the Online Report
Report by Telephone: 416-808-2222
Nuisance Issues • Noise Complaints • Graffiti
Report Online
File a General Complaint report online click here
Report by Telephone: 416-808-5200
Request a Community Complaint Form and get an Incident Number.
Important Contacts
CITY OF TORONTO
51 Division Community Police
Staff Sergeant Todd Gowan, Todd.Gowan@torontopolice.on.ca
Sergeant Henry Dyck, Henry.Dyck@torontopolice.on.ca
Province | Ontario
University Rosedale (Ward 11)
Jessica Bell MPP – Link to Jessica
Toronto Centre (Ward 13)
Suze Morrison MPP – Link to Suze
Canada | Ottawa
University Rosedale (Ward 11)
Chrystia Freeland MP,
University Rosedale Constituency Office
510-344 Bloor St. W., Toronto ON M5S 3A7
christina.freeland@parl.cg.ca
Toronto Centre (Ward 13)
Bill Morneau MP,
Toronto Centre Constituency Office
430 Parliament St., Toronto ON M5A 3A2
bill.morneau@parl.cg.ca